Terms and back

No liability hardware failure or disaster by water damage can not be attributed to Aquarium Direct about maintenance, use, installation or manufacture such equipment.

Remember that the information on the site is for guidance only refer to the instructions and specifications supplied directly by the manufacturer

Returns: Terms Before returning an item, please contact us with your request to obtain our permission.

Any item returned without authorization from Aquarium Direct be refused.

All returns or exchanges must be made within 7 days of receipt.

Products must be returned new and in their original unopened packaging. All returns must be accompanied by your receipt.

No refund, exchange or store credit only. We reserve the right to charge an additional non-refundable 15% restocking fee for returned merchandise.

The attachment order cancellation may be subject to 15% restocking fee.

The shipping fees are non-refundable.

Special Order -ARE NON RETURNABLE.

Warehousing costs can be charged after a deadline of 30 days according to the following conditions. If we are incapable to plan the delivery with you or if you do not come to pick up your order, warehousing costs are $9 a day and retroactive in the first day of the availability of the order.

Guarantee:

The replacement policy is supported by the manufacturer.

No liability hardware failure or disaster by water damage can not be attributed to Aquarium Direct about maintenance, use, installation or manufacture such equipment.

If you need help or additional information concerning a return or exchange of item please contact us.

Delivery costs for returns and exchanges Aquarium Direct does not support the transport costs for returning products. The initial delivery costs are not refundable.